Hipping conditions

Once your order is placed, we proceed to the collection and preparation of shipping so that the oranges and / or tangerines are sent directly from the tree to your home, without going through refrigerated chambers or any type of added product. This way of proceeding ensures that you will only acquire 100% fresh fruit, cultivated in a traditional way, because our main objective is to offer you the best quality.

Then proceed to its packaging, which is made in boxes of 10 kg, regardless of the weight of your order, making sure that all your products arrive in perfect condition and you can enjoy them to the fullest. This packaging is perfect for maneuverability because its dimensions and weight ensure the quality of the shipment and facilitate its handling, avoiding having to handle very high weights.

For the final delivery, we work with MRW, the leading company in parcels nationwide, so that your shipment will be delivered within 24 hours * from its completion taking into account the table-summary below specified where you can check the delivery days (differentiating orders made during the week or weekend). Delivery times are made during business hours throughout the week (9h-20h).

ORDER
when we receive your order

MONDAY IN THE MORNING

MONDAY AFTERNOON

TUESDAY MORNING

TUESDAY IN THE AFTERNOON

WEDNESDAY MORNING

WEDNESDAY EVENING

THURSDAY MORNING

THURSDAY AFTERNOON

FRIDAY SATURDAY AND SUNDAY

HARVEST
when we collect your order

MONDAY

TUESDAY

TUESDAY

WEDNESDAY

WEDNESDAY

THURSDAY

THURSDAY

MONDAY

MONDAY

DELIVERY
when you receive your order

TUESDAY

WEDNESDAY

WEDNESDAY

THURSDAY

THURSDAY

FRIDAY

FRIDAY

TUESDAY

TUESDAY

As a differential aspect it should be noted that you will always be able to know the status of your shipment, from the departure of the Matafruit Naranjas farm until it is delivered; For this, you can consult the section "Tracking the shipment" on our website which is updated as the order goes through the phases of the shipment. In addition, it is also vitally important that you do not have to wait for the order at your home all day, with all the inconveniences that this may involve in your daily routine; For this reason, it should be noted that if you are not available at the time of delivery, you will be contacted to perform it at the time that best suits your schedule.

From Matafruit Naranjas we want to give all the facilities so that the management of your orders are easy and simple, and that you do not have to worry about anything, simply to enjoy our fruit and all the elaborated products that we offer, converting the management of your orders in an absolutely satisfactory experience. However, for any type of problem that may arise, we are available 24 hours a day for you to consult us by consulting the contact numbers in the "CONTACT" page of this website.

* For international shipments check the delivery times of each area.